01
Admin
Open the worker’s day
In People, open a worker and the relevant day. The plus action offers Report problem.
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Report and resolve a quality issue
This scenario shows administrator, team lead, and worker collaboration. Every step names the active role.
02
Admin
Describe the problem
Select the project and day, then add a title, explanation, and optional photos.
03
Admin
Set an optional consequence
If company policy calls for it, explicitly attach an attendance adjustment. The example initially deducts four hours.
04
Worker
The worker sees the context
Day detail shows the report, photo, status, and attendance impact in one place.
05
Worker
Comment and mark the repair
After fixing the problem, add a comment and select Mark as repaired. The issue moves to verification.
06
Team Lead
The lead receives a verification task
The Home dashboard lists the issue under Work quality to resolve.
07
Team Lead
Confirm or reject the repair
The lead can confirm the repair, reject it, or close the issue directly.
08
Admin
Close and adjust the result
After verification, the final adjustment can change. Here, the original four-hour deduction is reduced to 30 minutes and the issue is closed.
