1. Scope and contracting parties
These Terms govern access to and use of the FuzeWork mobile and web service. FuzeWork is a work tool for attendance, projects, teams, photo documentation, quality issues, receipts and related operational records.
The agreement is between the FuzeWork operator identified in section 15 and the person or organisation using the service. Where a company creates the workspace, its administrator acts for that company and confirms they are authorised to do so.
2. Accounts and access
- Users must provide accurate information and protect their credentials.
- Accounts are personal and must not be shared. The relevant company manages roles and project access.
- The company must remove access when a person no longer needs the service for its work.
- Suspected misuse or unauthorised access must be reported without undue delay.
3. Company and user roles
The company appoints administrators, team leads and workers and determines projects, attendance rules and permissions. Users may access data and functions only where they have a legitimate work-related need.
Administrators are responsible for correct company settings and for communicating internal rules. FuzeWork does not replace an employment contract, payroll, accounting, legal advice or an employer’s statutory duties.
4. Acceptable use
- Do not use the service for unlawful monitoring, discrimination, harassment or invasion of privacy.
- Do not bypass security, attempt unauthorised access, distribute malicious code or overload the service.
- Uploaded content must not infringe third-party rights or include data unnecessary for the work purpose.
- Photographs of people, documents and workplaces may be taken only with appropriate authority and under company rules and applicable law.
5. Attendance and work records
FuzeWork is a supporting record-keeping tool. The company must verify records, resolve missing or disputed attendance and retain other evidence where required by law or its process.
Times, location, photographs, comments and quality issues must not be the sole basis, without human review, for pay, penalties, termination or another decision with serious effects.
6. User content and devices
The user or company retains rights in submitted content and grants the operator only the permission needed to store, secure, back up and display it to authorised people and provide requested functions.
Camera, photo-library or location access depends on project settings, device settings and separate system permission. Users can manage device permissions in the operating system, although some functions may then be unavailable.
7. Availability and service changes
The service is operated on an ongoing basis, but maintenance, security actions, network failures or third-party outages may occur. Continuous or error-free availability is not guaranteed.
Features may be changed, added or discontinued. Reasonable advance notice will be attempted for material changes unless security, law or urgent operational reasons prevent it.
8. Fees and paid features
Where paid functions are agreed, pricing, billing, limits and subscription period are governed by the order or a separate commercial offer. Taxes and payment obligations follow that offer and applicable law.
Without an express order, this section does not itself create an obligation to pay for a new service or plan.
9. Intellectual property
The software, design, marks, documentation and other FuzeWork materials belong to the operator or its licensors. Users receive a limited, non-exclusive and non-transferable right to use the service under these Terms.
The service may not be copied, sold, rented, reverse engineered or used to create derivative works except where mandatory law expressly permits it.
10. Personal data and confidentiality
Personal-data processing is described in the separate Personal Data Processing Notice. Companies and users must protect confidential information, limit access to authorised people and not reuse data for unrelated purposes.
11. Suspension and termination
Access may be suspended for a security risk, breach, unlawful use, non-payment of an agreed service or a legal requirement. Where possible, an opportunity to remedy will be given first.
The company may end use under its order. Export and deletion after termination follow the company agreement, legal duties and the Personal Data Processing Notice.
12. Liability
Each party is liable to the extent required by applicable law. The operator is not responsible for company decisions, incorrect permissions, user content, loss caused by an unsecured account or third-party services outside its reasonable control.
Nothing excludes liability that cannot lawfully be excluded or limited, or mandatory consumer rights where they apply.
13. Changes and versioning
Every published wording has a version identifier and permanent URL. The accepted version and acceptance time should be recorded with the user’s acceptance.
Material changes may require renewed acceptance. New wording does not apply retroactively unless the law expressly permits it. Archived versions remain available as evidence of earlier wording.
14. Governing law and disputes
TODO before publication: specify governing law, competent courts, any consumer alternative dispute resolution and country-specific rules based on the operator’s establishment and target markets. Mandatory user rights remain unaffected.
15. Operator and contact
TODO before publication: legal name, legal form, company or registration number, registered office, register details, contact email and address for legal notices.