01
Администратор
Open the worker’s day
In People, open a worker and the relevant day. The plus action offers Report problem.
← Назад к инструкциям
Report and resolve a quality issue
This scenario shows administrator, team lead, and worker collaboration. Every step names the active role.
02
Администратор
Describe the problem
Select the project and day, then add a title, explanation, and optional photos.
03
Администратор
Set an optional consequence
If company policy calls for it, explicitly attach an attendance adjustment. The example initially deducts four hours.
04
Работник
The worker sees the context
Day detail shows the report, photo, status, and attendance impact in one place.
05
Работник
Comment and mark the repair
After fixing the problem, add a comment and select Mark as repaired. The issue moves to verification.
06
Руководитель группы
The lead receives a verification task
The Home dashboard lists the issue under Work quality to resolve.
07
Руководитель группы
Confirm or reject the repair
The lead can confirm the repair, reject it, or close the issue directly.
08
Администратор
Close and adjust the result
After verification, the final adjustment can change. Here, the original four-hour deduction is reduced to 30 minutes and the issue is closed.
